Privacy Policy

Last updated: 3rd November 2025

Grey Space Solutions Ltd (“we”, “us”, or “our”) operates the mobile application Robusta (the “App”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using Robusta, you agree to the collection and use of information as described here.

1. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including but not limited to:

• Name
• Email address
• Account/profile information
• Information submitted through support requests or feedback features

b. Automatically Collected Information

When using the App, we may collect:

• Device information (OS, device model)
• IP address and general location (city-level only)
• Usage data and interaction analytics
• Crash logs and performance diagnostics
• App preferences and settings

c. Cookies & Tracking

We may use cookies, local storage, or similar technologies to:

• Remember user preferences
• Improve performance and experience
• Analyse usage trends

2. How We Use Your Information

We use information to:

• Operate and improve the App
• Personalise user experience
• Provide customer support and respond to inquiries
• Monitor usage, security, and diagnostics
• Comply with legal obligations

3. Sharing & Disclosure

We do not sell your personal data.

We may share information only with:

• Trusted service providers (e.g., hosting, analytics, crash reporting)
• Legal authorities if required by law

Third-party services we may use include (where applicable):

• Google Firebase analytics and crash reporting
• Apple developer services

All third-party partners must comply with App Store & Google Play data policies.

4. Data Security

We implement industry-standard safeguards to protect your information.
However, no data transmission or storage method is guaranteed 100% secure.

5. Your Rights

Depending on your location, you may request to:

• Access your data
• Correct or update your data
• Delete your account/data
• Withdraw consent (where applicable)

To submit a request, contact us at:

📧 support@robusta-app.com

6. Children’s Privacy

Robusta is not intended for children under 13.
We do not knowingly collect information from children.
If you believe we have collected data from a child, please contact us so we can remove it.

7. Data Retention

We retain data only as long as necessary for:

• App functionality
• Legal compliance
• Security and operational requirements

8. International Data Transfers

Your information may be processed in other countries.
We ensure appropriate protections for international transfers when required.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted within the App and/or on our website.
Continued use of Robusta means you accept the updated policy.

10. Contact Us

For questions or privacy requests, contact us:

Grey Space Solutions Ltd
📧 Email: support@robusta-app.com
🏢 Registered Address: 167-169 Great Portland Street, London, W11 5PF
🌐 Website: www.robusta-app.com

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